After completing the onboarding process, you'll need to verify that you own the website domain where you plan to use MediaThrive.
Why Domain Verification is Required
Domain verification:
- Ensures that only authorized users can add MediaThrive to your website
- Provides security for your content and brand
- Enables accurate analytics and tracking
- Allows for custom branding on media players
Adding Your Domain
- Navigate to the Domain Management section in your MediaThrive dashboard
- Click "Add Domain"
- Enter your website domain (e.g., yourdomain.com)
- Click "Add" to proceed to verification
Domain Addition Form
MediaThrive offers two methods to verify your domain ownership:
1. DNS Verification (Recommended)
DNS verification involves adding a TXT record to your domain's DNS settings:
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Select "DNS Verification" as your verification method
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You'll be provided with a unique verification record:
Type: TXT Host: _mediathrive-verification Value: [your unique verification hash] -
Log in to your domain registrar or DNS provider (e.g., GoDaddy, Cloudflare, AWS Route 53)
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Add the TXT record using the provided values
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DNS changes may take up to 24-48 hours to propagate, though often it's much faster
DNS Verification Instructions
If you cannot modify your DNS records, you can use the HTML meta tag method:
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Select "HTML Meta Tag" as your verification method
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You'll be provided with a meta tag like this:
html<meta name="mediathrive-verification" content="[your unique verification hash]"> -
Add this tag to the
<head>section of your website's home page -
Make sure the tag is present on your live website
HTML Meta Tag Verification
Once you've implemented one of the verification methods:
- Click "Verify Domain" in the MediaThrive dashboard
- The system will check for the verification record or meta tag
- If verification is successful, you'll see a confirmation message
- If verification fails, you'll receive troubleshooting suggestions
Domain Verification Process
If your organization operates multiple websites:
- You can add and verify additional domains following the same process
- Each domain can have its own configuration settings
- Navigate between domains using the domain selector in your dashboard
Troubleshooting Verification Issues
DNS Verification Issues
- Ensure you've added the record to the correct domain
- Check for typos in the record values
- Verify you've created a TXT record (not another record type)
- Allow sufficient time for DNS propagation (up to 48 hours)
- Use a DNS lookup tool to check if your record is visible
HTML Meta Tag Issues
- Ensure the meta tag is in the
<head>section of your home page - Check that the live website includes the tag (not just your development environment)
- Verify there are no typos in the meta tag
- Make sure the tag is on the exact domain you're trying to verify
Next Steps
After successfully verifying your domain, you'll proceed to the final step: installing the MediaThrive.js script on your website.